A few weeks ago, I helped my friend improve her business website. She was getting visitors, but many people left because the site was difficult to use on phones. The text was small, buttons were hard to tap, and the pages looked different on screens. At first, she thought more advertising would help. We decided to fix the website first. We changed the layout, improved the buttons, resized images, and checked each page on phones and tablets. After that, the site felt easier to use. Has anyone else worked with a responsive web design agency UK to solve similar issues?